Terms of service

Last updated: 11 August 2026.

1. The service and who provides it

prompt-crm is a customer-relationship tool for finding local businesses, auditing their web presence and managing outreach to them. It is provided by dionics media UG (haftungsbeschränkt), Birkhuhnweg 8, 31303 Burgdorf, Germany — see the imprint. The service is aimed at businesses, not consumers.

2. Accounts and fees

You need an account to use the application, and you are responsible for what happens under it. The service is currently provided without charge; if paid plans are introduced, they will be offered expressly and nothing will be charged silently.

3. Your data, your responsibility as sender

Workspaces hold data about businesses you choose to source or import, and messages you choose to send. Two consequences:

• You are responsible for the lawfulness of your outreach. Whether a cold e-mail or call to a given business in a given country is lawful (UWG, GDPR, ePrivacy rules) is your call to check as the sender. The tool does not make unlawful outreach lawful.
• Mail you send goes through your own connected mailbox and appears to come from you, because it does.

4. Acceptable use

• No spam campaigns and no harassment of contacted businesses.
• No probing, overloading or reverse-engineering the service.
• No use of sourced data for purposes other than your own business-to-business contact.

We may suspend accounts that break these rules; where practical we will warn first.

5. Third-party data sources

Sourced records come from publicly accessible business listings and can be wrong or stale. Audits and scores are automated assessments, not professional advice. Verify before you rely.

6. Availability and changes

The service is young and changes often. We aim for good availability but do not warrant uninterrupted operation, and we may modify or discontinue features. If we ever discontinue the service as a whole, account holders will get reasonable notice and the chance to export their data.

7. Liability

We are liable without limitation for intent and gross negligence and for injury to life, body or health. For simple negligence we are liable only for breach of cardinal duties, limited to the foreseeable, typical damage. We are not liable for the consequences of outreach you send — see section 3.

8. Governing law

German law applies, excluding conflict-of-law rules; place of jurisdiction, where permissible, is the seat of the provider. These terms may be amended with effect for the future; the date above changes when they are.